Accountability and Organisational Performance in the Public by Arie Halachmi, Dorothea Greiling PDF

By Arie Halachmi, Dorothea Greiling

Responsibility & Organisational functionality within the Public region: A Symposium - (International magazine of productiveness and function administration - quantity 60, no 1, 2011)

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Halachmi, A. and Bouckaert, G. (Eds) (1996), Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting, Greenwood, New York, NY. Halachmi, A. and Montgomery, V. (2000), “Best value and accountability: issues and observations”, International Review of Administrative Sciences, Vol. 66, pp. 393-414. Hatry, H. (1999), Performance Measurement: Getting Results. 1999, The Urban Institute Press, Washington, DC. M. ”, International Journal of Physical Distribution & Logistics Management, Vol.

Indeed, it seems that politicians rarely think about the economics of symbolic politics and the appearance of greater oversight. If they did, they might see that the alleged improvement in administrative accountability is illusory and results only in the slowdown of operations or an increase in their costs. These unintended outcomes create an elaborate scheme of symbolic political control of operations. Furthermore, it ensures that “things” are done “right” by strictly following the prescribed rules and regulations known as standard operating procedures (SOPs) (rather than the “right things” being done).

In most cases, managers have no discretion to deviate from the norm, even if they can document a reason for it. For example, the classic, unfavorable, comparison of the cost for air travel by members of the Armed Forces with that of a selected group of corporations can be attributed to additional paper work in the Pentagon (GAO, 1995). e. performance measurement) will increase cost and waste. Questions about the promises and challenges of performance measurement in the public sector abound (Halachmi, 1996, 2005).

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Accountability and Organisational Performance in the Public Sector. A Symposium by Arie Halachmi, Dorothea Greiling


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